We were first-time home buyers and Susan helped make the process easy. She took the time to understand our style and was patient with us and helped us land exactly what we wanted. Susan made the negotiating and buying process less confusing and gave us advice when we asked to help us make the right decisions. Overall, I would recommend Susan to anyone who is a first-time buyer or even a veteran of the housing market. She will work for you and help you find the perfect house.